Step Inside the Cute Hello Kitty Grand Café

Come to the Cafe – with its menu of freshly baked goodies – cakes, doughnuts, cookies, seasonal goods, handmade drinks – both hot and iced. Hello Kitty also stocks up on specialized merchandise for you to take away – come to us, enjoy a drink or a slice of cake, in a plush seating area and having a wonderful time. Reservation is not required for you to come along and enjoy a relaxing time at Hello Kitty.

The business

At first, there were cafe trucks, followed closely by mini cafes and pop-ups. This particular Cafe is merely this brand’s latest evolution and it is the first of its kind anywhere in America. Featuring a more expansive menu with freshly baked goods and selling of merchandise, customers can enjoy a greater experience. When the brand’s trucks were launched in 2004, it opened up an idea to give fans a sweet idea to treat fans in Southern California. Nowadays there are two trucks leaving smiling customers with treats all across the county. The Hours.

  • Monday to Thursday – 11.00 to 21.00.
  • Friday – 11.00 to 22.30.
  • Saturday – 10.00 to 22.30
  • Sunday – 10.00 – 21.00

Bow Room

Just step through Cafe, and you will step foot into a pink oasis tucked inside the cafe. This is the Bow Room. It is a separate space. You will be offered a chance to enjoy a once in the lifetime experience in a more traditional way. Come and enjoy the afternoon tea service – open on Wednesday to Friday from 11.00 to 16.00, on Saturdays this Bow Room will be open from 10.00 to 16.00. On Sundays, the bow room open from 10.00 and will close at around 17.00.

Afternoon service is not the only service customers can enjoy at the cafe – they host an evening cocktail Service. It runs from 17.00 to 21.00 on Tuesday and Thursday, whereas on Friday and Saturday it just runs from 17.00 to 23.00.

The afternoon service includes a traditional tea you’d expect from an older cafe with a cute twist to it, with seasonal fruit which will come with a swirl of fresh whipped cream that will be presented to you, and sandwiches from cucumber, egg salad, salmon which will be smoked with paprika, mozzarella and vine tomatoes, sweets with a hot drink served from a pot from a selection available. For later services, the setting will be removed and will transform magically into a more later evening service that delivers a selection of finely-crafted cocktails and wins for your consumptions.

For places at the cafe, just a minimum of two people will be needed. Reservations can only be made for groups of an even number – 2,4,6, 8, 10, etc. For Afternoon tea, anyone aged over three will need to make a reservation. While children are more than welcome to join in, they will not have their own setting without your reservation. For groups – parents and friends – with children, it will be necessary to arrange for an arrangement that specifically includes your accompanying children. For later it isn’t a surprise the evening service that only customers aged over 21 years old and over may be allowed to take part since alcohol will be available for purchase at this time. IDs will also need to be examined at the cafe’s entrance before anyone could get into the afternoon or evening service.

If you have a place at the cafe and you are late – don’t worry too much about it since the cafe staff will understand. If you think you will be late, you merely need to contact the cafe give them your details, and tell them you will probably be late. As a bonus, you will be contacted if you are over 10 minutes late, and will try to reconfirm your arrival. If you fail to answer, the cafe will just automatically forfeit bookings.

Reservations of 6 people or less can be made by customers 60 days in advance. They can be made online via an email to hellokittycafereservations@sanrio.com. The cafe will ask for a credit card number to hold reservations. There is no charge for any cancellation for just 24 hours, but for later cancellations will result in a charge of $25 per person reserved. This is also true of non-arrivals. For a party of four, the usual cancellation charge would be $100.


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